| Action | Code | User Input | Behavior Notes |
|---|---|---|---|
| Enter IVR Menu | **** | None | Do not press any other keys until you hear, “Configuration menu. Please enter optionfollowed by the pound (#) key, or hang up to exit.” |
| Check DHCP | 100 | None | The IVR will announce if DHCP is enabled or disabled. |
| Set DHCP | 101 | Enter 1 to enable. Enter 0 to disable. | Enter the option, followed by the pound (#) key. |
| Check IP address | 110 | None | |
| Set IP Address | 111 | Enter the value using the numbers on the telephone keypad. Use the star (*) key when entering a decimal point. | Enter the value, followed by the pound (#) key. DHCP must be “Disabled.” Otherwise, you will hear the message, “Invalid Option” if you try to set this value. |
| Set Net Mask | 121 | Enter the value using the numbers on the telephone keypad. Use the star (*) key when entering a decimal point. | Enter the value, followed by the pound (#) key. DHCP must be “Disabled.” Otherwise, you will hear the message, “Invalid Option” if you try to set this value. |
| Check Gateway | 130 | None | |
| Set Gateway | 131 | Enter the value using the numbers on the telephone keypad. Use the star (*) key when entering a decimal point. | Enter the value, followed by the pound (#) key. DHCP must be “Disabled.” Otherwise; you will hear the message, “Invalid Option” if you try to set this value. |
| Check MAC Address | 140 | None | You will hear the MAC address of the phone adapter. |
| Check Firmware Version | 150 | None | You will hear the firmware version of the phone adapter. |
| Manual Reboot | 7326668 | None | After you hear, “Option successful,” hang up the phone. The phone adapter will automatically reboot. |
Q. When I attempt to make a call using PAP2 device, I get dead air.
- Make sure your device is pingable. Also, if you have tried to change the configuration on your device recently, use the Configuration Guide provided by
- Net2Phone to change to the working configuration. You can also reset the device to
factory defaults and then reconfigure the device using the Configuration Guide
provided by Net2Phone.
Q. When I attempt to make a call using PAP2, I hear fast busy?
A. Try the following:
i. Verify that a valid account is configured. Go to Line 1 or 2 and verify that a User
ID and Password is set.
ii. Also verify that account in use is not expired or out of funds.
Q. Can I upgrade/downgrade the device?
A. The PAP2 firmware is not available on the Linksys Web site for downloading. Thus,
there is no procedure to upgrade/downgrade the device.
Q. I am experiencing one-way audio on all calls?
A. Verify that the firewall is not blocking packets. Also, if you have tried to change the
configuration on your device recently, use the Configuration Guide provided by
Net2Phone to change to the working configuration.
Q. How do I configure the dial plan?
A. Go to Line 1 or 2, and in the Dial Plan section, insert the dial plan configuration
separated by “|” (located above the Enter key). Net2Phone expects the dialed
number in the following format. US numbers must start with 1, and non-US numbers
must start with 011.
For more information on configuring the dial plan, refer to the PAP2 product manual
or contact the Linksys support team.
Q. How do I reset my device to the factory defaults?
A. Connect the analog phone to the RJ-45 connector on the PAP2. On the telephone
keypad, enter star key (*) four (4) times: ****. When you hear an IVR, enter the
sequence 73738# and then 1# to confirm the change.
Q. How do I configure my device to only use a low bandwidth codec?
A. Go to Line 1 or 2, and in the Audio Configuration section, set following values:
� Preferred Codec—G723
User Pref Codec Only—yes